For years, employers and clients have been asking for standards and criteria to help them distinguish practitioners who have proven they can produce results through a systematic process. Until the development of the CPT designation, anyone could claim that they are professionals in performance improvement and training. At the same time, practitioners have been asking for a credential that would help them assess their ability, better focus their professional development efforts, and recognize their capability. In response to this need, the International Society for Performance Improvement (ISPI) developed a program through which individuals can apply to receive the designation of Certified Performance Technologist (CPT).
Performance Improvement Standards
The 10 Standards are based on ISPI's four principles, following a systematic process, and agreeing to a Code of Ethics. They are summarized below:
- Focus on results and help clients focus on results.
- Look at situations systemically taking into consideration the larger context including competing pressures, resource constraints, and anticipated change.
- Add value in how you do the work and through the work itself.
- Utilize partnerships or collaborate with clients and other experts as required.
- Be systematic in all aspects of the process including: The assessment of the need or opportunity.
- Be systematic in all aspects of the process including: The analysis of the work and workplace to identify the cause or factors that limit performance.
- Be systematic in all aspects of the process including: The design of the solution or specification of the requirements of the solution.
- Be systematic in all aspects of the process including: The development of all or some of the solution and its elements.
- Be systematic in all aspects of the process including: The implementation of the solution.
- Be systematic in all aspects of the process including: The evaluation of the process and the results.
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