Holly Burkett, PhD, CPT, SPHR
Today’s turbulent business landscape, combined with the amount of knowledge needed to sustain high performance amid growing complexity, requires sophisticated information flow across boundaries and evolving change capabilities from organizations, leaders, and performance improvement professionals. Change is at the center of every performance improvement strategy. Yet many performance improvement functions don't handle change well and are vulnerable to threats brought about by a new “normal” of frequent business disruptions, moving targets, and shifting demands from customers who continually want more, better, faster.
In this interactive workshop, you’ll explore proven tactics for building resilient, adaptive performance improvement strategies, processes, practices, and skills in the face of constant churn and change. These research-based practices are based upon Holly’s book, “Learning for the Long Run”, a 2017 Award Winner for Outstanding Human Performance Communication from ISPI. You’ll discover how diverse professionals from public and private sector organizations have put these practices into action to gain credibility and traction as a strategic business partner. You’ll be able assess your own organizational, functional, and individual resilience and prioritize opportunities for adding and creating sustainable value as a performance improvement professional.
The success or failure to adapt to unpredictable change is commonly cited as a key factor separating high- and low-performing organizations. Don’t get left behind the performance curve as the speed of change intensifies! Learn and share best practices for shaping readiness conditions, building change resilience, and helping leaders create the change they want to see.
Come explore critical change challenges with your peers and take a deeper dive into:
1. Proven practices for building resilience across multiple levelsHolly Burkett, PhD, CPT, SPHR is Principal of Evaluation Works a performance consultancy in Davis, CA. Formerly with Apple, she as over 20 years experience helping teams and organizations build capabilities that foster high performance, change resilience, and sustainable value. Sample clients include International Union Against Tuberculosis and Lung Disease; Chevron; the California Public Employees Retirement System (CalPERS); the UC Davis Talent Management Center of Expertise; and the National Security Agency (NSA). Former Editor of the ISPI’s esteemed Performance Improvement Journal (2004-2010), Holly currently serves as an elected member of the association’s Certification, Accreditation, and Governance Committee (CAGC), is an item writer for HRCI certification exams, and is Adjunct Faculty in Drexel University’s Graduate Studies program, where she designed and teaches the HPT curriculum. Publications include “Learning for the Long Run: 7 Practices for Sustaining a Resilient Learning Organization” (2016), which earned the 2017 Award of Excellence for Outstanding Human Performance Communication from ISPI. She has also contributed chapters to the “The Rise of HR: Wisdom from 73 Thought Leaders” (2015), the “ATD Talent Management Handbook” (2015), along with multiple case studies to such books as the ASTD “Handbook of Measuring & Evaluating Training” (2010) and Donald Kirkpatrick’s "Evaluating the Four Levels " (2006), among others.
2. Resiliency assessment tools, case scenarios, and lessons learned
3. Mindsets and behaviors that promote and sustain change readiness
4. Specific areas where resiliency practices can be applied to your own function or a current change challenge
8:00am - 12:00pm: Workshop
An accomplished performance consultant, certified ROI professional, and talent builder, The World HRD Congress recently recognized Holly’s contributions to the field with the 2017 Global Training and Development Leadership Award, presented in Mumbai, India. The award is granted to individuals with a record of achievement in strategic perspective, future orientation, training effectiveness and innovation, integrity, and thought leadership. She is a sought-after speaker, coach, workshop leader, and international facilitator. Her doctorate is in Human Capital Development. Holly can be reached at firstname.lastname@example.org or be contacted through LinkedIn or http://hollyburkett.com/
This program is presented by ISPI Charlotte and is not a program of the University of North Carolina at Charlotte, nor is it in any way affiliated with or endorsed by the University.