Upcoming Events

Use the Register button below to reserve your spot for upcoming meetings and events. Payments for all events can be processed online with a credit card. Discounts are automatically provided to ISPI members.

Guests please consider becoming an ISPI member first. The discount received by being a member is recouped after 2 programs or 1 workshop, which ends up being a terrific value.

Upcoming events

    • 13 Jul 2017
    • 5:30 PM - 8:00 PM
    • CPCC Main, 1201 Elizabeth Ave, Charlotte, NC 28235
    Jami Goldberg, Director, Organizational Development, Cone Health 
    Amy Martinez, Executive Director, Organizational Effectiveness, Cone Health


    Whether you’re an instructional designer, management consultant, HR practitioner, or performance improvement professional, effective questions are a critical component of establishing trust with your client, and they’re an important means for gathering the information you need to proceed with a successful intervention.

    In this session, presenters will advocate for an interdisciplinary approach to questioning by exploring promising practices from the fields of law, medicine and education. There are clear and distinct approaches in each field that can help you re-examine your approach to questioning, with a focus on to effectively partner with your customers, clients, or stakeholders.

    Benefits of attending include improved awareness of a consultative approach that will help you connect with clients, diagnose issues, and solve performance problems at the root level.  Influences include Costa’s levels of questioning, motivational interviewing techniques, the interrogation approach, critical thinking, and the Socratic Method.

    This session will have a strong focus on cross pollination. You’ll have a chance to practice the three questioning styles in conjunction with performance improvement case study scenarios, and you’ll leave with a better understanding of a multifaceted approach to performance consulting.

    Jami Goldberg has been in the organizational effectiveness profession for over seventeen years. He is currently the Director of Performance Consulting for Cone Health (1B annual revenue) in Greensboro, NC. His work focuses on leading a number of strategic OE initiatives for the organization of 13,000+ employees. His primary areas of interest are performance improvement, organizational change and executive coaching. In addition, he has served as a member of the evening faculty at University of North Carolina - Greensboro in the Communications Department since 1999 and is also a currently a faculty member for the Brian Lamb School of Communication at Purdue University for the online Strategic Communication Masters program. Prior to joining Cone Health, Jami served in a variety of organizational effectiveness roles at Qorvo Technology, Piedmont Associated Industries and the Greensboro Area Chamber of Commerce. In addition, Jami is a four time presenter at the International Performance Improvement (ISPI) Conference. Jami received a Bachelor’s of Arts in Communications at the University of Tampa and a Master’s of Arts in Communications with a focus on Organizational Development from the University of North Carolina at Greensboro. He is a certified management coach (CMC).

    Amy
    Martinez is currently the Executive Director of Organizational Effectiveness for Cone Health in Greensboro, N.C. In her role, she leads a team that oversees
    physician leadership as well as leadership development, performance consulting, and coaching for both Cone administrative and physician leaders. Additionally, she provides executive coaching and strategic partnership to
    Cone Health's physician leaders and senior leaders.
    5.30 - 6:30: Registration, Networking, and Food

    6:30 - 8:00: Presentation

Past events

20 May 2017 ISPI Charlotte Strategy Meeting May 2017
12 May 2017 Designing and Developing Instruction on a Shoestring
11 May 2017 Informal Learning Basics
28 Apr 2017 The 2017 Performance Improvement Conference Montreal
09 Mar 2017 Pushing Management’s Buttons to Improve Performance
28 Jan 2017 ISPI Charlotte Strategy Meeting 2017
12 Jan 2017 Expertise Management: Measuring Outputs Instead of Inputs with Dr. Frank Nguyen, Sears
10 Nov 2016 November 2016 Evening Program: Cracker Barrel
13 Oct 2016 October 2016 Networking Event
08 Sep 2016 September 2016 Evening Program: Learning Strategy: Preparing Your Organization for Effective Learning
11 Aug 2016 August 2016 Networking Event
09 Jun 2016 June 2016 Networking Event
12 May 2016 May 2016 Evening Program
14 Apr 2016 April Networking Event
10 Mar 2016 March 2016 Evening Program: A Radical Rethinking of the Smile Sheet – New Design Enables Valuable Feedback (Really!)
11 Feb 2016 February Networking Event
14 Jan 2016 January 2016 Evening Program: How Leadership and Leadership Development Are Radically Changing
03 Dec 2015 Lunch and Learn Free Webinar - The Fundamentals of Performance Improvement: A Path to Strategic Success
12 Nov 2015 November 2015 Evening Program Cracker Barrel
11 Sep 2015 September 2015 Workshop: Smart Evaluation: Proving What You Do Works.
10 Sep 2015 September 2015 Evening Program: Politics & Influence: Key Skills for Internal & External Consultants.
09 Jul 2015 July 2015 Evening Program: Get Going Faster: next generation communication strategies that shorten organizational time to performance during change
14 May 2015 May 2015 Evening Program: Got Game? The Seven Essential Gamification Elements for Learning, Engagement, and Proven Results
13 Mar 2015 March 2015 Workshop: Training for Expertise
12 Mar 2015 March 2015 Evening Program: The Public and Personal Promise of Certification
08 Jan 2015 January 2015 Evening Program: Panel Discussion: How Does a Cost Center Add Value to an Organization?
13 Nov 2014 November 2014 Evening Program Cracker Barrel
12 Sep 2014 September 2014 Workshop with Dick Handshaw
11 Sep 2014 September 2014 Evening Program with Dick Handshaw
10 Jul 2014 July 2014 Evening Program with Pierre Mourier
08 May 2014 May 2014 Evening Program: Jim Hill, CEO of Silicon Valley Proofpoint Systems, Inc.
14 Mar 2014 March Workshop: Thiagi! Increase Trust. Improve Results.
13 Mar 2014 March 2014 Evening Program: Thiagi! It’s in the Cards: Design Powerful Training Games Using Three Templates
09 Jan 2014 January 2014 Evening Program: Performance Management - GRRRR! or YEAAA! A Roundtable Discussion
14 Nov 2013 November 2013 Evening Program: Cracker Barrel Presentations
13 Sep 2013 One-Day Workshop: The Bottomline on ROI; How to Measure the ROI of Learning and Development, Performance Improvement, and Human Resources
12 Sep 2013 September Evening Program – Presented by Dr. Jack Phillips
11 Jul 2013 July Evening Program –Mobile Learning Panel
09 May 2013 May Evening Program – Presented by Bob Petruska
15 Mar 2013 One-Day Workshop: Performance Architecture: The Worker, Work, Workplace and the World
14 Mar 2013 March Evening Program – Presented by Dr. Roger Addison
17 Jan 2013 January Evening Program – Presented by Dr. Jane Bozarth
08 Nov 2012 November 2012 Evening Program: Cracker Barrel Presentations
14 Sep 2012 One-Day Workshop: What Managers and Supervisors Need to Know About Improving Workplace Performance
13 Sep 2012 September Evening Program – Presented by Miki Lane
12 Jul 2012 July Evening Program – Presented by Carol Panza
11 May 2012 One-Day Workshop: Performance Thinking
10 May 2012 May Evening Program – Presented by Rick Rummler
08 Mar 2012 March Evening Program: Panel Discussion from Lowe’s
12 Jan 2012 January Evening Program: Learning Transfer Guaranteed to Improve Performance
01 Dec 2011 December Evening Program: 99 Second and Cracker Barrel Presentations
14 Oct 2011 One-Day Workshop: All Crossed-Up in Cross-Functional Relationships: Learning Matrix Management Skills
13 Oct 2011 October Evening Meeting: Matrix Management: More Complicated and Wonderful Than We Thought
11 Aug 2011 August Evening Meeting: Myths and Misconceptions about HPT
10 Jun 2011 One-Day Workshop: Managing Mentoring Processes for Measured Results
09 Jun 2011 June Evening Meeting: Engage Before the Exodus
21 Apr 2011 April Evening Meeting: Performing at Your Best When it Matters Most
11 Feb 2011 One-Day Workshop: Introduction to Performance Thinking: A Fast On-ramp to HPT
10 Feb 2011 February Evening Meeting: Addressing the Challenges of Fragmented Performance Management in 21st Century Organizations
09 Dec 2010 December Evening Program: Instructional & Performance Support Development Tools, Tricks and Tips
14 Oct 2010 October Evening Program: HPT Evaluation Challenges
12 Aug 2010 August Evening Program: Using Social Media for Learning & Performance Improvement
30 Jul 2010 Webinar: Certified Performance Technologist (CPT): Setting the Standard
11 Jun 2010 June Workshop: Instructional Design: Reinforcing Fundamentals and Providing Advanced Skills
10 Jun 2010 June Evening Program: ISD: Faster/Better/Easier
08 Apr 2010 New Design Models for New Media: Why ADDIE Doesn’t Work for e-learning
11 Feb 2010 First Things Fast: Analysis as the Basis for Performance Improvement
10 Dec 2009 The Politics of Performance: How to work with clients and other stakeholders
02 Oct 2009 All-Day Workshop with Thiagi: Interactive Strategies for Improving Performance
01 Oct 2009 Kick-off Program - Thiagi!

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