Pushing Management’s Buttons to Improve Performance

Dr. David Hartt
Managing Principal at Hartt Performance Group, LLC

The maxim; “if all you have is a hammer everything looks like a nail” rings true in the workforce performance field. If all you have is a training solution then everything is a skills & knowledge problem. Yet, research shows that most performance problems are not with the people in the organization, but the organization itself. This presentation highlights the areas “management” must examine before assuming a problem will be solved with training. This presentation provides real examples and case studies on how a true performance perspective results in quantifiable ROI.

This high energy presentation will use interactive group activities, humor and real world examples to highlight eight high leverage areas to improve individual and organizational performance.

Objectives

• Identify 8 critical performance factors
• Benchmark Human Performance Improvement efforts in their own organization to those of leading organizations
• Discriminate between organizational and individual performance factors

This presentation is intended for Training Managers, Performance Consultants and Business Executives who want to integrate a systems approach/performance perspective into their organizations but are not quite sure how to do it. This presentation provides a simple, but impactful, model and exercise that can be used at any level in an organization to demonstrate the importance of a performance perspective.

Dr. David Hartt is the Managing Principal at Hartt Performance Group, LLC.  where he is responsible for learning & performance initiatives for public and private sector clients. Prior to founding Hartt Performance Group, David was the Director of Organizational Leadership and Learning Programs at the George Washington University Hampton Roads Center. David is also a retired senior Coast Guard Officer and has served as Operations Officer, Executive Officer and Commanding Officer aboard Coast Guard ships. David holds a doctorate in Organizational Leadership, is a Certified Performance Technologist (CPT), a past board member for the International Society for Performance Improvement.

6.00 - 6:30: Registration, Networking, and Food
6:30 - 8:00: Presentation

We will meet at classroom 804. Take the elevator to the 8th floor and you will see the classroom when leaving the elevator. We issue Parking passes if you do not want to park on your own.

This program is presented by ISPI Charlotte and is not a program of the University of North Carolina at Charlotte, nor is it in any way affiliated with or endorsed by the University.