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  • September Evening Program – Presented by Miki Lane

September Evening Program – Presented by Miki Lane

  • 13 Sep 2012
  • 5:30 PM - 8:00 PM
  • UNCC Center City - Room 1104


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September Evening Program – Presented by Miki Lane

The Missing Link in Organizational Performance*

Date: September 13, 2012

Time: 05:30 PM - 08:00 PM


UNC Center City Charlotte Building ( 320 E. 9th Street, located at the corner of E. 9th and Brevard Streets)


  • ISPI Charlotte Member - $15.00 (USD)
  • Guest - $25.00 (USD)
  • Faculty Member - $10.00 (USD)
  • Student Member - $5.00 (USD)


Parking tokens will no longer be sold at the registration desk. Parking is available in a number of pay lots surrounding the UNCC building. One such lot is at 

707 N. Brevard St. This is at the corner of 11th.  St.and Brevard St. Be sure to park in numbered spaces and pay the box (usually $4.00-$5.00) in the numbered slot corresponding to your spot. There is no change machine on site so make sure to bring exact change.

Session Description:

Historically, Managers and Supervisors have been promoted to their position from within the organization. They have rarely received specialized training for their new position and yet they and their team is constantly being held to organizational performance standards. Most are unprepared for this new role and almost 50% fail in the first two years. This presentation will look at why this occurs and what can be done to alleviate this workplace phenomenon.

About Our Speaker:

Miki Lane

Miki Lane, CPT is the immediate Past President of ISPI. He has received a number of ISPI Awards of Excellence for the work he and his team have done for corporations around the world. His recent book, Stepping Up: A Road Map for New Supervisors is published by John Wiley & Sons. He also contributed a chapter in the award-winning Handbook of Improving Performance in the Workplace. Miki was a chapter contributor and editor on the second Handbook of Human Performance Technology. He has been a senior partner at MVM Communications Inc., a performance improvement company, for the past 30 years. In that capacity, Miki has led development projects for a diverse clientele that includes high-tech, manufacturing, financial, institutional, government, NGO's, pharmaceuticals, and transportation. He may be reached at mml@mvmcommunications.com.

This program has been approved for 1.5 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). Our Membership Committee will issue Certificates of Completion with the Program ID to eligible attendees once your atendance has been confirmed. Thank you for your interest.

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