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  • July 2014 Evening Program with Pierre Mourier

July 2014 Evening Program with Pierre Mourier

  • 10 Jul 2014
  • 5:30 PM - 8:00 PM
  • UNC Charlotte Main Campus, University City, Student Activity Center (SAC), Salon A


Registration is closed
July 2014 Evening Program: SYMPHONY: Conducting Supercharged Organizational Performance, Pierre Mourier

A discussion of what it takes to run a successful symphony orchestra, and the implications for how to run a performance based organization.

Examples and discussion of how SYMPHONY was used with actual client projects in banking (reduction of credit card production cycle time from 3 weeks to 1 day) and hospitality (600% improvement in call center agent productivity).

Based on the new book with the same title.

Pierre Mourier has specialized in Performance Improvement for more than 25 years and has co-authored two previous books sold in North America, Europe and Asia.

Pierre founded Stractics Group in 1996, the US-based performance improvement consulting firm. Since then he has consulted with many clients and presented at conferences on four continents, resulting in documented savings for clients in excess of $100 million. Pierre specializes in improving productivity in a variety of industries and organizations, refocusing under-performing business units, and motivating and building up work teams.

In addition to his consulting work, he as also served as a Country CEO and Executive Board Member of a Global Bank, responsible for more than $1/2 billion in assets.

The concepts presented in Symphony are based on real work with actual clients.

July 10, 2014

Time: 05:30 PM - 08:00 PM

Location: UNC Charlotte Main Campus, University City, Student Activity Center (SAC), Salon A

  • ISPI Charlotte Member: $15.00 (USD)
  • Guest: $25.00 (USD)
  • Faculty Member: $10.00 (USD)
  • Student Member: $5.00 (USD)


Map (Student Activity Center (SAC), Salon A is #46 in blue on the map. Salons are located on the 3rd Floor.)
You may park in the Cone Deck 1 located on University Road.  Please visit http://education.uncc.edu/oeo/campusmap.pdf for a campus map.  From University City Blvd (US Hwy 49), you will access campus via Cameron Blvd.  Once on Cameron Blvd at the stop light, make a right on University Rd.  Make the second left to access the Cone Visitor Parking Deck. The Cone Deck is highlighted in gray marking its location on the map.  Please park in the visitor's parking area of this deck. Conference activities will be conducted in the Student Activity Center Salon A (#46 on the map). There will be signs posted on campus directing you to the Cone parking deck.

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