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  • September 2014 Workshop with Dick Handshaw

September 2014 Workshop with Dick Handshaw

  • 12 Sep 2014
  • 8:00 AM - 4:30 PM
  • UNC Charlotte Main Campus/Cone University Center, Room 112, Charlotte, NC 28223


Registration is closed
September 2014 Workshop
Proactive and Reactive Performance Consulting

We are very pleased to have Dick Handshaw, an internationally recognized leader in the field of human performance technology to deliver an all-day workshop.

Date: September 12, 2014

Time: 8:00 PM - 4:30 PM


  • ISPI Charlotte Member: $60.00 (USD)
  • Guest: $80.00 (USD)
  • Student/Faculty Member: $40.00 (USD)
Location: UNC Charlotte Main Campus/Cone University Center, Room 112, Charlotte, NC 28223

Parking: Parking tokens are available for purchase at the discounted price of $5 (cash only) at the registration desk during each evening program and workshop.

Session Description:

In many companies and organizations it is no longer acceptable for learning and organizational development professionals to conduct business as order takers. Internal consultants are expected to practice performance consulting with their clients in order to achieve measurable returns on the investments made in organizational initiatives. Performance Consulting is focused on enhancing the skills of internal consultants to support the goal of establishing strong proactive partnerships with their clients.

The first half of the workshop introduces proactive performance consulting. Participants learn and practice the skills required to develop the consultative partner relationship with key clients and leaders in the organization. This can be a difficult challenge for some organizations. Through positive examples, role-play and feedback, participants will develop the skill and confidence to initiate the process.

The second half focuses on re-framing. Participants will learn how to handle inappropriate client requests in a way that yields better results for the consultant and the client. Participants will develop skills using a re-framing exercise that allows them to play the role of the consultant and client during practice.

The results are effective since real world project examples are used for the role-play scenarios. This workshop allows participants to discover their own abilities as a performance partner and equips them to develop the confidence to use them.

About Our Speaker:

Dick Handshaw, author of Training That Delivers Results; Instructional Design that Aligns with Business Goals and President at Handshaw, Inc., is a consultant, speaker, and champion for real innovation and quality in instructional design. He is a pioneer in the field, with more than 30 years of experience as a learning and performance improvement professional and entrepreneur. Dick has served as a consultant for many organizations to help them establish a results-oriented learning strategy, methodology, and practice. Dick is a respected thought leader and has presented at various international conferences such as American Society for Training and Development (ASTD) and International Society for Performance Improvement (ISPI).

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